This article will show you how to book using childcare vouchers online using our booking system.
Step 1
Log into your account with us online, or if you do not yet have an account please create one, making sure you add all your details and those of your children ready to book your sessions with us.
You can do this by clicking here.
We recommend you check your children's accounts with us regularly to ensure their records are up to date. This is important in supporting us safeguarding your children and keeping them safe.
Step 2
Locate the course or sessions you wish to book. You can search for these by department, session type or location on our booking site. Once you have found the course or session you wish to book, add them to your cart and when ready proceed to checkout.
Childcare Vouchers can only be used to pay for our Ofsted registered services, currently these are;
- Active Holiday Camps
- Active+ Wraparound Care
Step 3
At the checkout page, select the purple 'Pay using Childcare Vouchers' button. Once selected this will then bring up the page below where you are required to select your childcare voucher provider from the list available.
Once you have selected your provider you will be asked to input the amount you will be paying using Childcare Vouchers. This allows you to split your payment should you wish, for example paying for 50% of your booking by Childcare Vouchers and 50% by debit/credit card.
Step 4
The next page will show you a summary of your booking, including how much you are paying by Childcare Vouchers. You are still able to amend your booking and/or your payment method and amount at this stage.
Once you are happy, select the green 'Book' button in the bottom right corner.
Step 5
Once you have booked your place child(ren)'s place on our course will be reserved and they will show on the register. Your booking will also be available to view on your account.
You now need to process your payment with your Childcare Provider, this will be the same way you pay other providers through your account. We are a registered provider with all the organisations on the list, including the Governments Tax Free Childcare Scheme.
You should be able to search for us using our company name, 'Active Me 360 CIC', or our registration number 2733019.
For the Government TFC Scheme you may have to use the postcode SO32 2RB, this is our primary registration postcode, please do not worry if it is not the postcode of your chosen venue!
Once you have processed your payment it can take up to 10 days to process with some providers. We recommend you process your payment immediately after making your booking.
Step 6
Once instructed by you, your childcare provider will pay us directly into our bank account. Once we receive the payment we will allocate it to your account and booking online, thus reducing any outstanding balance.
You will receive email confirmation once this has been completed.
Your booking is now confirmed and you are able to attend your course or session with us.