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MOD Wraparound Childcare / Total Childcare Scheme (TCS) with ActiveMe 360

Who this is for:

  • Serving personnel in the Royal Navy, Royal Marines, British Army or Royal Air Force (including eligible FTRS) who: 

  • Want help with the cost of before/after school wraparound care during term time, and 

  • Use (or plan to use) an ActiveMe 360 wraparound club, and 

  • Have, or will have, a Tax‑Free Childcare (TFC) account for their child. 

 

1. What the scheme is (in simple terms) 

What it does: Helps eligible Armed Forces families with the cost of registered before and after school childcare during term time. 

What it doesn’t do: It does not give you a place automatically. You still choose, book and pay your provider (e.g. ActiveMe 360), then claim eligible costs back via your Service’s process. 

Who decides the rules: The MOD and your single Service (via Discover My Benefits, DINs etc.) – not ActiveMe 360. 

 

2. When you can use it with ActiveMe 360 

  • You can normally use the scheme for: 

Eligible ActiveMe 360 wraparound care only – typically our Ofsted‑registered Active+ Wraparound Care before/after school clubs that accept Tax‑Free Childcare. 

  • You usually cannot use it for: 

Holiday camps and most standalone holiday activities (unless your Service’s official guidance clearly says otherwise). 

Always check: 

  1. The info on your specific school club page (registration + TFC accepted). 

  2. Your Service’s latest scheme guidance on Discover My Benefits. 

 

3. The 7‑step process (high‑level) 

1.Check eligibility 

  • Go to Discover My Benefits, choose your Service and use the Wraparound Childcare / TCS tools and flowcharts. 

  • If unsure, speak to Unit HR/admin or your named scheme contact. 

2. Make sure your children are on the system 

  • Record each child on your personnel system (e.g. JPA) and upload any required evidence (e.g. birth certificates). 

  • Check they’re shown as verified/approved. 

3. Set up Tax‑Free Childcare (TFC) 

  • Apply for a TFC account for each child via GOV.UK. 

  • Keep each account “active” by reconfirming with HMRC when prompted. 

4. Register for the MOD scheme 

  • Follow your Service’s instructions to register each child and link your chosen provider(s). 

  • Only assume support applies once the system shows your child as successfully registered and you know from which date you can claim. 

5. Pay ActiveMe 360 using TFC 

  • Log in to your child’s TFC account and search for “Active Me 360 CIC” (often using postcode SO32 2RB). 

  • Send a payment to ActiveMe 360 for the amount you need. 

  • Wait for it to appear as credit on your ActiveMe 360 account (typically within 24–48 hours). 

6. Book your ActiveMe 360 wraparound care 

  • Go to the ActiveMe 360 booking site, choose your school’s “Active+ Wraparound Care” club, select dates and sessions, then check out using your available credit. 

  • Keep your confirmation email/invoice. 

7. Submit your claim to the MOD 

  • Use your Service’s process (e.g. JPA or portal) to claim for eligible costs, attaching or referencing your invoices as required. 

  • Check your claim status and pay statements to see when funding is applied. 

 

4. Who does what: 

You (the Service person) are responsible for: 

  • Checking eligibility and reading official guidance. 

  • Ensuring your children are correctly recorded and verified. 

  • Setting up and maintaining TFC accounts. 

  • Registering for the MOD scheme and submitting accurate claims. 

  • Understanding how the scheme interacts with your tax/benefits (via official advice, not from us). 

ActiveMe 360 is responsible for: 

  • Providing safe, regulated wraparound care where we’re registered and accept TFC. 

  • Taking TFC payments and showing them as credit on your account. 

  • Providing invoices and booking confirmations for your records. 

  • Explaining our fees, bookings and payment processes. 

We cannot: 

  • Confirm your eligibility for the MOD scheme. 

  • Advise you on tax, Universal Credit or other state benefits. 

  • Access your JPA/Service records or submit claims on your behalf. 

 

5. Where to go for more help 

Official scheme rules, eligibility and claims: 

  • Discover My Benefits (Service‑specific Wraparound Childcare / TCS pages) 

  • Unit HR/admin or welfare team 

  • Any official MOD scheme helplines/emails listed in your Service guidance 

ActiveMe 360 bookings and payments: 

  • ActiveMe 360 Knowledge HQ articles, including  “How do I book using childcare vouchers / Tax‑Free Childcare?” 

  • Contact details in your booking confirmation or on our website.