This article explains what happens if you forget to process your Childcare Voucher payment before your booking with us starts.
We understand being a parent or guardian means a busy life! Sometimes this will mean you forget to process your Childcare Voucher payment in time for us to receive it before your booking with us starts.
Firstly, don't worry! Your booking with us will not be cancelled and you are welcome to attend our services.
All we ask is that if this happens please let us know as soon as possible so we can then make a note on your booking. Please then process your payment for your booking at your earliest convenience.
You may also be reminded about any outstanding payment by our friendly team members upon sign in or collection. That's because they have been instructed to ask by us. Please just update them on the status of your payment.