Why can I not cancel my session online?

For cancellation of a booking, ActiveMe 360 require 96 hours’ notice prior to the activity start date. If you can not cancel your booking online, it may be due to the session starting within 96 hours.

If you're looking to cancel a booking before the 96 hours notice, please read through our "How to cancel" knowledge base - https://5256839.hs-sites.com/knowledge/cancel-booking